Consultation on Proposed Closure of Ticket Offices

The Rail Delivery Group launched a consultation over the closure of Ticket Offices across the country on 5th July.

London Northwestern Railway (LNR) propose to close a number of Ticket offices including at Bletchley and Leighton Buzzard. 

LNR propose to create a new role for staff in mobile teams who will be deployed on a flexible basis to undertake customer service, passenger assistance, safety and general upkeep duties.

Please see https://www.transportfocus.org.uk/train-station-ticket-office-consultation for further information.

Greater Thameslink Railway (GTR) propose to close all Ticket Offices between Bedford and London St Pancras with the exception of Bedford, Luton Airport Parkway, St Albans City and London St Pancras.

GTR propose to create a new role of Ticketing Assistance based on station concourses.

Please see https://www.londontravelwatch.org.uk/thameslink-and-great-northern-ticket-office-consultation for further information.

Marston Vale CRP realise that this will impact on the way in which people can get help in buying appropriate tickets and the availability of facilities at stations.

We will be responding to the consultation and would welcome comments by e-mail to officer@marstonvalecommunityrail.org.uk to inform our submission.

To have your say on the proposed closure of the Ticket Offices at Bletchley and Leighton Buzzard stations, please contact Transport Focus by either:

  1. Completing the form on the Transport Focus website  https://www.transportfocus.org.uk/ticket-office-consultation/
  2. By writing to:   RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend on Sea, SS1 9PZ

If you need assistance to provide your feedback, please contact Transport Focus by phone on 0300 123 2350.

To have your say on the proposed closure of the Ticket Offices between Bedford and London St Pancras please contact London TravelWatch by either:

  1. E-mailing ticketoffice@londontravelwatch.org.uk 
  • By writing to: Freepost RTEH-XAGE-BYKZ, London TravelWatch, PO Box 5594, Southend-on-Sea, SS1 9PZ.

If you need assistance to provide your feedback, please contact London TravelWatch by phone on 0203 176 2999.

The consultation closes on Wednesday 26th July 2023.

Download the criteria Transport Focus will use to assess any proposals received here.

Your views matter!

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